Kenmore BU4021 Intuition Bagged Upright Vacuum User Manual
IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance, basic precautions should always be followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING THIS ROBOT VACUUM CLEANER.
Failure to follow the warnings and instructions may result in electric shock, fire and/or serious injury.
WARNING – To reduce the risk of fire, electric shock, or injury:
- Do not use outdoors or on wet surfaces.
- Do not allow to be used as a toy. Close attention is necessary when used by or near children, pets or plants.
- Use only as described in this Use & Care Guide. Use only manufacturer’s recommended attachments.
- Do not use with damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call 1-877-531- 7321 for assistance.
- Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.
- Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
- Do not handle charger, including charger plug, and charger terminals with wet hands.
- Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
- Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
- Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present.
- Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
- Do not use without dust bin.
- Turn off the appliance before making any adjustments, changing accessories, or storing appliance. Such preventive safety measures reduce the risk of starting the appliance accidentally.
- Use only the charging dock specially equipped by the manufacturer.
- Under abusive conditions, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with water. If liquid contacts eyes, additionally seek medical help. Liquid ejected from the battery may cause irritation or burns.
- Do not use the appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.
- Do not expose the appliance to fire or excessive temperature. Exposure to fire or temperature above 130°C (265°F) may cause explosion.
- It is recommended to operate appliance at room temperature between 39.2°F (4°C) and 104°F (40°C).
- It is recommended to store the appliance between 32°F (0°C) and 104°F (40°C).
- It is recommended to apply the boundary strips to block off areas on top stair where the appliance may fall.
- Follow all charging instructions and do not charge the appliance outside of the temperature range specified in the instructions. Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.
Product Disposal
This product contains an internal Lithiumion battery pack formulated from environmentally sensitive materials. This product must be disposed of properly with due care for the environment. Do not dispose of product with household garbage. Consult your local waste authority for information regarding available recycling or disposal options.
KENMORE VACUUM CLEANER WARRANTY
If product is purchased at a Sears, Kmart or Sears Hometown retailer:
KENMORE LIMITED WARRANTY
FOR ONE YEAR from the date of sale, this product is warranted against defects in material or workmanship when it is assembled, operated and maintained according to all supplied instructions.
WITH PROOF OF SALE, a defective appliance will be replaced free of charge.
For warranty coverage details to obtain free replacement, visit the web page: www.kenmore.com/warranty
This warranty does not cover filters or side brushes, which are expendable parts that can wear out from normal use within the warranty period.
This warranty is void if this product is ever used for other than private household purposes.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Transform SR Brands Management LLC, Hoffman Estates, IL 60179
PARTS AND FEATURES
It is important to know your vacuum cleaner’s parts and features to assure its proper and safe use. Review these before using your vacuum cleaner.
REPLACEMENT PARTS
Item | Part No. | Item | Part No. |
Foam Filter | 561060125 | Pet HandiMate® | 561014106 |
HEPA Media Exhaust Filter | 561055118 | Dust Bag (6-pack) | IB600 |
Upholstery Tool | 561055176 | Wand | 561067103 |
Crevice Tool | 561065101 | Flexible Hose (with handle) | 561067102 |
Deluxe Dusting Brush | 561060177 | Filter Kit (HEPA Exhaust + Foam Filter) | 561060184 |
To order a replacement part, call 1-844-608-3080.
Please pay special attention to these hazard alert boxes, and follow any instructions given.
WARNING statements alert you to such hazards as fire, electric shock, burns and personal injury. CAUTION statements alert you to such hazards as personal injury and/or property damage.
ASSEMBLY INSTRUCTIONS
Before assembling the vacuum cleaner, check the PACKING LIST (page 2). Use this list to verify that you have received all the components of your new Kenmore Intuition® Bagged Upright Vacuum Cleaner.
TROUBLESHOOTING
Review this table to find do-it-yourself solutions for minor performance problems. Any service needed, other than maintenance described in this Use & Care Guide, should be performed by a qualified service agent.
WARNING
Disconnect electrical supply before performing maintenance to the vacuum cleaner. Failure to do so could result in electrical shock or personal injury.
PROBLEM | POSSIBLE CAUSE | SOLUTION |
Vacuum cleaner won’t run. |
Unplugged at wall outlet. | Plug in firmly, press the On/Off button. |
The On/Off button is not pressed to start the vacuum cleaner. | Press the On/Off button to start the vacuum cleaner. | |
Defective wall outlet. | Check with a good appliance or lamp. Have
outlet properly serviced. |
|
The vacuum body is overheated. | Unplug the power cord and let the vacuum
cool down for 50 minutes. |
|
The motor is damaged. |
Call 1-844-608-3080 for assistance. |
|
Poor job of dirt pick-up. |
The hose and attachments are not installed correctly. | Check the hose and attachments for correct
installation and ensure they are snapped firmly in place. |
Dust bag is not installed correctly. | Check dust bag for correct installation and
ensure it is snapped firmly in place. |
|
Full or clogged dust bag. | Change the dust bag (page 18-19). | |
There is a clog in the air path. | Check and remove all clogs. Follow instructions
on page 23. |
|
Suction control is in open position. | Adjust the suction control to increase suction.
Follow instructions on page 16. |
|
The foam filter or HEPA media exhaust filter needs to be cleaned or replaced. | Clean or replace the foam filter or HEPA media exhaust filter. Follow the foam filter cleaning or HEPA media exhaust filter cleaning
instructions on page 19-20 or 20-21. |
|
The hose is worn. | Replace the hose assembly. To purchase parts,
call 1-844-608-3080. |
|
The brushroll is worn. | Call 1-844-608-3080 for assistance. | |
The belt is worn or broken. | Call 1-844-608-3080 for assistance. |
Dust escapes from vacuum. |
Dust bag or dust bag chamber cover is not installed correctly. |
Check the dust bag or dust bag chamber cover for correct installation and ensure they are snapped firmly in place. Follow instructions
on page 18-19. |
HEPA media exhaust filter is
installed incorrectly. |
Check exhaust filter for correct installation.
Follow instructions on page 20-21. |
|
The dust bag is worn or broken. | Check and replace the dust bag. | |
Foam filter or HEPA media exhaust
filter is worn or broken. |
Check and replace the foam filter or the HEPA
media exhaust filter. |
|
Brushroll does not turn. |
Handle is in fully upright position. | Move handle from the fully upright position. |
Brushroll On/Off button is not
pressed to start the brushroll. |
Press the Brushroll On/Off button to start the
brushroll. |
|
Brushroll is jammed. | Remove obstruction. Follow instructions on
page 22. |
|
Brushroll is not installed correctly. | Call 1-844-608-3080 for assistance. | |
The belt is not routed correctly. | Call 1-844-608-3080 for assistance. | |
Fault in PCB section of the
motorized nozzle. |
Call 1-844-608-3080 for assistance. | |
Sound changes. |
Exhaust filter cover is installed incorrectly. | Position exhaust filter cover correctly and snap firmly into place. Follow instructions on page
21. |
Air path is blocked. | Check for and remove any clogs and clean the
air path. Follow instructions on page 23. |
|
Attachments use restricts air flow. | Check attachments for fuzz, lint, pet hair or
other debris. |
|
Vacuum turns off on its own. |
The power cord plug is loose from the outlet when using the vacuum. | Reinsert the power cord plug fully into the outlet. Avoid pulling or dragging the power
cord when using the vacuum. |
Thermal protector is activated. |
Turn the vacuum cleaner off and unplug it. Check the air path and dust bag. Allow the vacuum cleaner to cool for a minimum of 50
minutes. Plug in vacuum and turn it on. |
|
The motor is damaged. | Call 1-844-608-3080 for assistance. | |
Brushroll status indicator light emits red. | There is a jam in the brushroll area. | Turn off and unplug the vacuum. Remove any
blockages in the brushroll. See page 22. |
The brushroll is worn or broken. | Call 1-844-608-3080 for assistance. | |
Dust bag chamber cover
can’t be installed. |
Dust bag is missing or not installed into place. | Position dust bag correctly and snap firmly into place. Follow instructions on page 18-19. |