Kenmore DU2012 Bagless Upright Vacuum Cleaner User Manual
IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance, basic precautions should always be followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING THIS ROBOT VACUUM CLEANER.
Failure to follow the warnings and instructions may result in electric shock, fire and/or serious injury.
WARNING – To reduce the risk of fire, electric shock, or injury:
- Do not use outdoors or on wet surfaces.
- Do not allow to be used as a toy. Close attention is necessary when used by or near children, pets or plants.
- Use only as described in this Use & Care Guide. Use only manufacturer’s recommended attachments.
- Do not use with damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call 1-877-531- 7321 for assistance.
- Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.
- Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
- Do not handle charger, including charger plug, and charger terminals with wet hands.
- Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
- Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
- Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present.
- Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
- Do not use without dust bin.
- Turn off the appliance before making any adjustments, changing accessories, or storing appliance. Such preventive safety measures reduce the risk of starting the appliance accidentally.
- Use only the charging dock specially equipped by the manufacturer.
- Under abusive conditions, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with water. If liquid contacts eyes, additionally seek medical help. Liquid ejected from the battery may cause irritation or burns.
- Do not use the appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.
- Do not expose the appliance to fire or excessive temperature. Exposure to fire or temperature above 130°C (265°F) may cause explosion.
- It is recommended to operate appliance at room temperature between 39.2°F (4°C) and 104°F (40°C).
- It is recommended to store the appliance between 32°F (0°C) and 104°F (40°C).
- It is recommended to apply the boundary strips to block off areas on top stair where the appliance may fall.
- Follow all charging instructions and do not charge the appliance outside of the temperature range specified in the instructions. Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.
Product Disposal
This product contains an internal Lithiumion battery pack formulated from environmentally sensitive materials. This product must be disposed of properly with due care for the environment. Do not dispose of product with household garbage. Consult your local waste authority for information regarding available recycling or disposal options.
KENMORE VACUUM CLEANER WARRANTY
If product is purchased at a Sears, Kmart or Sears Hometown retailer:
KENMORE LIMITED WARRANTY
FOR ONE YEAR from the date of sale, this product is warranted against defects in material or workmanship when it is assembled, operated and maintained according to all supplied instructions.
WITH PROOF OF SALE, a defective appliance will be replaced free of charge.
For warranty coverage details to obtain free replacement, visit the web page: www.kenmore.com/warranty
This warranty does not cover filters or side brushes, which are expendable parts that can wear out from normal use within the warranty period.
This warranty is void if this product is ever used for other than private household purposes.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Transform SR Brands Management LLC, Hoffman Estates, IL 60179
PARTS AND FEATURES
It is important to know your vacuum cleaner’s parts and features to assure its proper and safe use. Review these before using your vacuum cleaner.
| Item | Part No. |
| Foam Filter | 561055105 |
| Felt Filter | 561055106 |
| HEPA Media Exhaust Filter | 561055118 |
| Belt | KC28SEDCZ000 |
| 3-in-1 Combination Tool | 561055134 |
| Upholstery Tool | 561055176 |
| Extension Wand | 561055128 |
| Flexible Hose | 561055129 |
| Screw Bolt | 561055131 |
ASSEMBLY INSTRUCTIONS
Before assembling the vacuum cleaner, check the PACKING LIST (page 2). Use this list to verify that you have received all the components of your new Kenmore Bagless Upright Vacuum Cleaner.
PERFORMANCE/SAFETY FEATURES
THERMAL PROTECTOR
This vacuum cleaner has a thermal protector which automatically trips to protect the vacuum cleaner suction motor. If a clog prevents the normal flow of air to the motor, the thermal protector turns the motor off automatically. This allows the motor to cool in order to prevent possible damage to the vacuum cleaner.
To reset thermal protector: Turn the vacuum cleaner off and unplug the power cord from the outlet to allow the vacuum cleaner to cool and the thermal protectors to reset.
Check for and remove clogs, and empty dust cup if necessary. Also check and replace any clogged filters. Wait approximately 50 minutes before restarting vacuum cleaner.
VACUUM MAINTENANCE AND CARE
Always follow all safety precautions when performing maintenance to the vacuum cleaner.
WARNING
Electrical Shock and Personal Injury Hazard Disconnect electrical supply before servicing or cleaning the vacuum cleaner. Failure to do so could result in electrical shock or personal injury from vacuum cleaner suddenly starting.
CLEANING EXTERIOR AND ATTACHMENTS
- Turnoff and unplug vacuum DO NOT drip water on vacuum cleaner.
- Toclean exterior, or to reduce static electricity and dust build-up, wipe outer surface with a clean, soft cloth that has been dipped in a solution of mild liquid detergent and water, then wrung Wipe dry after cleaning.
Wash attachments in warm soapy water, rinse and air dry. Do not clean in dishwasher.
CAUTION
Do not use attachments if they are wet. Attachments used in dirty areas, such as under a refrigerator, should not be used
on other surfaces until they are washed. They could leave marks.
VACUUM CLEANER STORAGE
WARNING
Electrical Shock and Personal Injury Hazard
Wrapping the cord too tightly puts stress on the cord and can cause cord damage.
A damaged cord is an electrical shock hazard and could cause personal injury or damage.
- Replaceflexible hose and attachments in storage position if necessary (see page 7 & 8).
- Gather the cord and wrap it looselyaround the upper and lower cord Lock plug retainer onto the power cord.
- Store the vacuum cleaner in a dry,indoor area, on the floor with the handle locked in the upright
TROUBLESHOOTING
Review this table to find do-it-yourself solutions for minor performance problems. Any service needed, other than maintenance described in this Use & Care Guide, should be performed by a qualified service agent.
WARNING
Disconnect electrical supply before performing maintenance to the vacuum cleaner.
Failure to do so could result in electrical shock or personal injury.
| PROBLEM | POSSIBLE CAUSE | SOLUTION |
|
Vacuum cleaner will not run. |
Unplugged at wall outlet. | Plug in firmly, press the On/Off switch to “I” or “II” position. |
| The On/Off switch is not pressed to start the vacuum cleaner. | Press the On/Off switch to “I” or “II” position. | |
| The vacuum body is overheated. | Unplug the power cord and let the vacuum cool down for 50 minutes. | |
| The motor is damaged. | Call 1-877-531-7321 for assistance. | |
| Defective wall outlet. | Check with a good appliance or lamp. Be sure the power cord plug is fully plugged into a good wall outlet. | |
|
Poor job of dirt pick-up. |
Full or clogged dust cup. | Empty the dust cup (page 16). |
| Filters need cleaning. | Follow filter cleaning instructions on page 17-19. | |
| The brushroll or belt is worn or broken. | Replace the brushroll or belt. To purchase parts, call 1-844-202-9924. | |
| The flexible hose is worn. | Replace the hose. To purchase parts, call 1-844-202-9924. | |
| The connection hose is worn. | Call 1-877-531-7321 for assistance. | |
| The foam and felt filters are dirty or worn. | Clean the foam and felt filters. Replace if they are worn or broken. Follow instructions on page 18. | |
| There is a clog in the flexible hose or connection hose of the vacuum cleaner. | Check and remove all clogs. Follow instructions on page 22. | |
| Dust cup is not installed well. | Check dust cup for correct installation and ensure it is snapped firmly in place. | |
| The hose or attachments are not installed well. | Check the hose and attachments for correct installation and ensure they are snapped firmly in place. |
| Suction control is in open position. | Adjust the suction control to increase suction. Follow instructions on page 14. | |
|
Dust escapes from the vacuum. |
HEPA media exhaust filter is damaged and needs to be replaced. | Replace the exhaust filter. To purchase parts, call 1-844-202-9924. |
| Dust cup is installed incorrectly. | Position dust cup correctly and snap firmly in place. | |
| HEPA media exhaust filter is installed incorrectly. | Check exhaust filter for correct installation. Follow instructions on page 19. | |
|
Brushroll does not turn. |
Brushroll is jammed. | Remove obstruction. Follow instructions on page 20. |
| Brushroll is not installed well. | Remove brushroll and reinstall following instructions on page 20. | |
| The belt is worn or broken. | Replace the belt. To purchase parts, call 1-844-202-9924. | |
| The belt is not routed correctly. | Check the belt routing on page 20. | |
| Fault in the brushroll motor or PCB section of the motorized nozzle. | Call 1-877-531-7321 for assistance. | |
|
Airflow restricted with attachments in use; sound changes. |
Attachments use restricts air flow. | Check attachments for fuzz, lint, pet hair or other debris. |
| New carpet fuzz clogged air path. | Check for and remove any clogs and clean
the hose. |
|
| HEPA media exhaust filter is installed incorrectly. | Check exhaust filter and the exhaust filter cover for correct installation. Ensure the filter cover is snapped firmly in place. | |
|
Vacuum turns off on its own. |
Thermal protector is activated. |
Turn the vacuum cleaner off and unplug it. Allow the vacuum cleaner to cool for a
minimum of 50 minutes. Plug in vacuum and turn it on. |
| The power cord plug is loose from the outlet when using the vacuum. | Reinsert the power cord plug fully into the outlet. Avoid pulling or dragging the power cord when using the vacuum. | |
| The motor is damaged. | Call 1-877-531-7321 for assistance. | |
| Brushroll status indicator light emits red. | There is a jam in the brushroll
area. |
Turn off and unplug the vacuum, and remove
any blockages in the nozzle. See page 14. |
| Fault in the brushroll motor or PCB
section of the motorized nozzle. |
Call 1-877-531-7321 for assistance. |