Welcome. You’re watching Apple TV.
This guide contains all the information you need to get from setup to your sofa.
Contents
Chapter 1: Connect.
Chapter 2: Configure.
Chapter 3: Watch.
- Usingyour Apple remote
- Basicremote functions
- PairingApple TV with a remote
- UnpairingApple TV from a remote
- Changingthe remote battery
- Rentingmovies and purchasing TV shows
Contents 3
Chapter 4: Problem? No Problem.
- Resetting all the settingson your Apple TV
- Restoringyour Apple TV
- Serviceand support
- Serialand model numbers
- Careand cleaning
4 Contents
1
Connect.
www.apple.com/support/appletv
Use Apple TV to watch high-definition movies and TV shows directly from the iTunes Store on your widescreen TV. Play content from Netflix, view live and archived sports and news, and enjoy podcasts, YouTube, Vimeo, and Internet radio. Stream your music and photos from iCloud, or play your iTunes content wirelessly from a Mac or PC. View full-screen photo slideshows from the comfort of your couch. And with AirPlay, wirelessly display your iPhone, iPad, and iPod touch screen on Apple TV, or mirror your iPhone 4S or iPad screen.
Note: Content availability varies by region. AirPlay requires a compatible iOS device and version.
What you need to get started “What you need” on page 10
Setting up Apple TV “Setting up Apple TV” on page 11 Setting up your network connection “Configuring your Apple TV” on page 16 Using the Apple Remote “Using your Apple remote” on page 20
Troubleshooting Apple TV “Troubleshooting” on page 26
Apple TV safety information and warranty The included Apple TV Important Product
Information Guide
What’s in the box
AC power cord Apple Remote
Note: Your power cord may look different from the one pictured here.
Apple TV at a glance
IR receiver Status light
Power port G Ethernet port
£ HDMI port d Micro USB port Optical digital audio port
IR receiver
Use with the included Apple Remote to control Apple TV.
Status light
The status light flashes slowly when Apple TV starts up. When Apple TV is on, the status light glows. See “Status light” on page 27.
— Power port
Connect the included AC power cord to the power port on Apple TV.
£ HDMI port
Connect Apple TV to the HDMI port of a high-definition TV using an HDMI cable.
d Micro USB port
For service and diagnostics.
Optical digital audio port
Connect Apple TV to a home theater receiver that has an optical digital audio port, using an optical digital audio (also called S/PDIF or TOSLINK) cable.
G Ethernet port
If your network is Ethernet-based, connect an Ethernet cable.
Z Built-in 802.11n Wi-Fi technology
Connect Apple TV to your wireless network.
What you need
To start using Apple TV, you need the following:
High-definition TV
A high-definition TV (HDTV) that can display 720p or 1080p video
Cables
- AnHDMI cable to connect Apple TV to your TV
- Anoptical digital audio cable (optional)
Network
- An802.11a, b, g, or n Wi-Fi wireless network (wireless video streaming requires 802.11a, g, or n), or 10/100Base-T Ethernet network
- A broadband Internet connection (DSL,cable, or LAN)
- Yourwireless network name and password (if you use one)
Software and accounts
To play content from a Mac or PC on Apple TV, you need:
- iTunes 10.5or later
- An Apple ID to rent movies or purchase TV shows from the iTunes store,and to use Home Sharing to stream content from a Mac or PC
- ANetflix account to stream Other accounts may be required for full access to some Internet content.
Setting up Apple TV
Apple TV connects to your TV through an HDMI port that delivers both audio and video. Before you set up Apple TV, look at the ports on the back of your TV to make sure you have the right cables:
- An HDMI cable: You can connect Apple TV to an HDTV or home theater receiverthat has an HDMI port, using an HDMI cable for both video and audio.
- Anoptical digital audio cable (optional): Use this cable if you want to connect Apple TV to a receiver for
Important: Before you connect Apple TV to a power outlet, carefully read these installation instructions and the safety information in the included Apple TV Important Product Information Guide.
Step 1: Connecting the cables
- Connect one endof the HDMI cable to the back of your
- Connect the otherend of the cable to the HDMI port on the back of Apple
- Ifyou’reusing an optical digital audio cable for audio, connect one end of the cable to the audio input port on your receiver or TV, and the other end to the optical digital audio port on the back of Apple
Note: The built-in 802.1 Wi-Fi technology connects Apple TV to your wireless network. If your network is Ethernet-based, connect Apple TV to your network using an Ethernet cable.
Step 2: Connect the power cord
Connect one end of the power cord to the power port on the back of Apple TV and the other end to a power outlet.
Power port
Important: Don’t place anything on top of Apple TV. Objects placed on top may interfere with the wireless signal. Don’t place Apple TV on top of other electronic equipment in a media cabinet.
Step 3: Turn on your TV and select the input
The first time you use Apple TV, it helps you choose a language and select a network. See Chapter 2, “Configure.” on page 15.
If you see just a black screen the first time you use Apple TV, make sure the input setting you’ve selected on your TV matches the input you connected the cables to on your TV or home theater receiver. See Chapter 4, “Problem? No Problem.” on page 25, and refer to the documentation that came with your TV for information about its inputs.
2
Configure.
www.apple.com/support/appletv
Apple TV helps you select and configure your wireless network connection, and connect to iTunes on your computer if you want to watch or listen to the contents of your iTunes library.
Configuring your Apple TV
Have your network name and password (if you use one) and your Apple Remote handy when you configure Apple TV. Make sure there are no obstructions between the remote and Apple TV. For information about using your remote, see Chapter 3, “Watch.” on page 19.
If you:
- Use awired Ethernet network to connect, Apple TV automatically detects your
- Usea wireless network to connect, Apple TV helps you select and configure your network
Connecting to your wireless network
Apple TV helps you connect to your wireless network. If you use a name and password to access your network, have them ready.
Use the Apple Remote to:
- Selectyour network from the list, or enter your network name if the network is
- Enteryour network password (if you use one).
If you don’t connect using DHCP, you may need to enter your IP address, subnet mask, router address, and DNS address.
To complete the network connection, follow the onscreen instructions.
Connecting to iTunes
To access the content of your iTunes library on Apple TV, you need iTunes 10.5 or later installed on your computer. For a list of system requirements, see “Software and accounts” on page 10.
Updating your iTunes software
You should update to the latest version of iTunes:
- Ona Mac, use Software Update to update to the latest version of To use Software Update, choose Apple () > Software Update.
- Ona Windows-based computer, go to iTunes Help to update to the latest version of Open iTunes, and then choose Help > Check for Updates.
Setting up Home Sharing
After you set up your network connection, you need to set up iTunes and Apple TV to share the contents of your iTunes library. Use Home Sharing in
iTunes and on Apple TV to share the iTunes library of any computer on your local network that has Home Sharing set up.
Chapter 2 Configure. 17
To set up Home Sharing in iTunes:
- Open iTuneson your
- ChooseAdvanced > Turn On Home
- Enteryour Apple ID and password, and then click Create Home
- Repeatsteps 1 through 3 on each computer you want to use for Home For information about iTunes, open iTunes and choose Help > iTunes Help.
To set up Home Sharing on Apple TV:
- OnApple TV, choose Settings >
- ChooseTurn On Home Sharing, and then enter the same Apple ID and password you entered on your
3
Watch.
www.apple.com/support/appletv
Read on to learn about using your Apple Remote with Apple TV.
Using your Apple remote
Use the Apple Remote to control Apple TV settings and navigate your content. Make sure there are no obstructions between the remote and Apple TV.
Up Select
Left Right
Down Menu
MENU
Play/Pause
Basic remote functions
Here’s how to use your Apple Remote:
Move through the menu options Press Up, Down, Left, or Right
Select an option from a menu Press Select
Return to a previous menu Press Menu
Pause or resume current playback Press Play/Pause (’)
Return to the main menu Hold down Menu
Reset Apple TV Hold down Menu and Down, until the Apple TV status light blinks rapidly
Up and Down on the Apple Remote don’t control the volume on your TV or receiver. Use the remote that came with your TV or receiver to change the volume.
Pairing Apple TV with a remote
The Apple Remote works with the built-in IR receiver on Apple TV. To set Apple TV to work with only the included remote, pair Apple TV and the remote.
To pair Apple TV with the included remote:
- Keepthe remote pointed directly at Apple
- Holddown Menu and Right for 6
Or, you can:
- ChooseSettings from the Apple TV main
- ChooseGeneral > Remotes > Pair Apple
When you successfully pair your Apple Remote, Apple TV displays a chainlink symbol ( ) above a picture of a remote. Apple TV now works with only the paired remote.
Unpairing Apple TV from a remote
If you lose the Apple Remote that you paired Apple TV with, you can use another Apple Remote to unpair Apple TV from the lost remote.
To unpair Apple TV from a paired remote:
- Keepthe remote pointed directly at Apple
- Holddown Menu and Left for 6
Or, you can:
- ChooseSettings from the Apple TV main
- ChooseGeneral > Remotes > Unpair Apple
When you successfully unpair the lost remote, Apple TV displays a broken chainlink symbol ( ) above a picture of a remote. You can now pair Apple TV with a different remote.
Changing the remote battery
When the battery charge in your Apple Remote is low, Apple TV displays a picture of a remote and a warning symbol (·). Replace the battery with a CR2032 battery.
Battery compartment
To replace the battery:
- Usea coin to remove the battery compartment
- Removethe
- Inserta CR2032 battery with the positive side (∂) facing
- Replacethe battery compartment cover and use a coin to tighten
Important: Dispose of the used battery according to your local environmental laws and guidelines.
Renting movies and purchasing TV shows
You can rent standard or high-definition movies and purchase TV shows directly on Apple TV (where available). Follow the onscreen instructions to find out when a rented movie expires. Purchased TV shows don’t expire.
When a rented movie expires, it’s no longer available for playback. To watch it again, you can rent it again from iTunes.
4
Problem? No Problem.
www.apple.com/support/appletv
Most problems with Apple TV can be solved quickly by following the advice in this chapter. For additional tips and troubleshooting information, see the Apple TV Support page at www.apple.com/support/appletv.
Troubleshooting
If you have a problem with Apple TV, there’s usually a quick and simple solution.
First steps
If Apple TV isn’t responding, first make sure:
- Thecables between Apple TV and your TV are pushed all the way
- The power cords for Apple TV and your TV are securely connected to a workingpower
- YourTV is turned on and set to the correct
- AppleTV is connected to your Choose Settings > General > Network, and see if Apple TV has an IP address.
- Your networkand Internet connections are on and working
If you still have trouble, try resetting your equipment by disconnecting Apple TV, your TV, your wireless networking equipment or base station, and your router from the power outlet. Wait 30 seconds, and then reconnect everything.
Status light
The status light on the front of Apple TV indicates what’s happening.
On Glows
Off or in standby Is off
Starting up Flashes slowly
Accepting a command from the remote Flashes once
Rejecting a command from the remote (you paired a remote with Apple TV, but you’re using a remote that’s not paired)
Flashes three times
Having problems Flashes quickly
Additional steps
If Apple TV doesn’t respond to the previous steps, try the following.
If you can’t hear sound
- IfApple TV is connected to a receiver, make sure the receiver is turned
- Make sure the input setting you selected on your TV or receiver matchesthe input your audio cable is connected For more information, see the documentation that came with your receiver.
- Makesure the volume on your TV or receiver is turned up and isn’t
- Makesure you’re using the correct audio cable and that it’s connected firmly to Apple TV and to your TV or
- If you’re using the HDMI port for audio, make sure your TV supports audiothrough its HDMI The HDMI ports on some older TVs support only video.
If there’s noise coming from your TV speakers
- Ifyour TV or speakers support Dolby Digital audio, make sure the Dolby Digital Out setting is correct for the TV and speakers. On Apple TV, choose Settings > Audio & Video > Dolby Digital, and select On or
If you’re having trouble viewing content from your iOS device using AirPlay
- OnApple TV, go to Settings > AirPlay and make sure AirPlay is
- Make sure your iOS device andApple TV are on the same Wi-Fi network.
- Makesure your iOS device is running iOS 3 or later.
- If you’re trying to use AirPlay Mirroring to show the screen of your iOS deviceon Apple TV, check that your device supports that
If Apple TV isn’t playing your photo albums or slideshows
- Makesure you have photos in your photo library or in a folder on your
- Makesure Apple TV and the computer you’re using are set up for Home See “Connecting to iTunes” on page 17.
- Make sure the photos you want to share are selected. In iTunes, chooseAdvanced > “Choose Photos to Share,” and then select the photos you want to
- Make sureApple TV and your computer are on the same local
- Makesure Apple TV and your computer are using the same Home Sharing
If you don’t see your iTunes library under Computers on Apple TV
- Make sureApple TV and your computer are on the same local
- Makesure Apple TV and iTunes are using the same account name and
If the remote isn’t working
- Pointthe remote directly at Apple TV.
- Ifyou paired Apple TV with an Apple Remote, make sure you’re using the paired
- If theApple TV status light flashes once when you press a button on the paired remote, the problem isn’t with the See “If you can see a picture but Apple TV isn’t responding” on page 31.
- Ifyou’re using an unpaired remote, the Apple TV status light flashes three
- If you paired Apple TV with an Apple Remote and you can’t find the pairedremote, set Apple TV to work with any Apple Remote by holding down Menu and Left for 6 seconds on another
- Makesure the front of Apple TV isn’t
- IfApple TV displays a picture of a remote and a warning symbol (), you need to replace the battery in the remote. See “Changing the remote battery” on page 23.
If Apple TV can’t access the network
- Checkfor any obstructions, and adjust the location of the base station or Apple
- Ifyour network has security enabled, make sure you enter the correct
- Ifsecurity is enabled on the network, temporarily disable it on the base station and try connecting
- Check the IP address Apple TV is using. If it starts with 169.x.x.x, the router orbase station may not be configured properly. Check to see if DHCP access is available, or configure Apple TV with a manual IP
- AppleTV cannot connect to a wireless network that contains high (extended) ASCII or double-byte (Unicode) characters (such as Japanese, Korean, or Chinese) in the name or
If your TV screen appears fuzzy or black
- Makesure your HDTV supports 720p or 1080p
- Makesure you’re using the correct HDMI cable and that it’s firmly connected to Apple TV and to your
- Make sure the input setting on your TV matches the input port the HDMIcable is connected For information, see the documentation that came with your TV.
If you can see a picture but Apple TV isn’t responding
- Holddown Menu on the Apple Remote to return to the Apple TV main
- Makesure your TV is turned on and working For information, see the documentation that came with your TV.
- Ifyou paired an Apple Remote with Apple TV, make sure you’re using the paired See “Pairing Apple TV with a remote” on page 21.
- ResetApple TV by doing one of the following:
- Holddown both Menu and Down on the Apple Remote until the Apple TV status light blinks
- DisconnectApple TV from the power outlet, wait about five seconds, and then reconnect
Resetting all the settings on your Apple TV
You can reset all of the settings on your Apple TV to factory values.
Important: This requires you to reenter all of your network and account information.
To reset all settings:
Choose Settings > General > Reset > Reset All Settings.
Restoring your Apple TV
If Apple TV doesn’t respond to any of the previous steps, or if you want to reset Apple TV to its default settings, you can restore your Apple TV software.
To restore Apple TV:
Choose Settings > General > Reset, and then select Restore. Restoring Apple TV can take some time, so be patient.
If restoring doesn’t work or if Apple TV still doesn’t respond, you can restore it using iTunes:
To restore Apple TV using iTunes:
- Disconnectthe power and HDMI cables from Apple TV and take it to your
- Connect one end of a micro USB cable (sold separately) to the back ofApple TV, and the other end to your
- Connectone end of the Apple TV power cord to the power port on the back of Apple TV and the other end to a power
- OpeniTunes on your computer, select Apple TV in the Source list, and then click
Service and support
There’s more information about using Apple TV in iTunes onscreen help and on the web. This table describes where to get software and service information.
Service and support, discussions, tutorials, and Apple software downloads
Go to: www.apple.com/support/appletv
Using iTunes in Mac OS X Open iTunes and choose Help > iTunes Help. For an onscreen iTunes tutorial (available in some areas only), go to: www.apple.com/support/itunes
Using iPhoto in Mac OS X Open iPhoto and choose iPhoto > iPhoto Help.
Safety and regulatory compliance information
See the included Apple TV Important Product Information Guide.
Serial and model numbers
Your Apple TV serial number is printed on the bottom of Apple TV. You can also find the serial and model numbers in the Apple TV Settings menu. On Apple TV, choose Settings > General > About.
Care and cleaning
Using connectors and ports
Never force a connector into a port. Check for obstructions on the port. If the connector and port don’t join with reasonable ease, they probably don’t match. Make sure that the connector matches the port and that you have positioned the connector correctly in relation to the port.
Keeping Apple TV within acceptable temperatures
Operate Apple TV in a place where the temperature is always between 0º and 40º C (32º to 104º F).
Keeping the outside of Apple TV clean
To clean Apple TV, unplug the power cord and all cables. Then use a soft,
lint-free cloth. Avoid getting moisture in openings. Don’t use window cleaners, household cleaners, aerosol sprays, solvents, alcohol, ammonia, or abrasives to clean Apple TV.
Disposing of Apple TV properly
For information about the proper disposal of Apple TV, and for other important regulatory compliance information, see the Apple TV Important Product Information Guide.
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