Bose Bluetooth headset Series 2 User Manual

Thank you
We appreciate your choice of the Bose® Bluetooth® headset, which lets you hear and be heard, even as the noise levels around you change.

Headset features
Small size, advanced fit, and a few basic buttons and indicators make the headset easy to wear and easy to use.

Included with the headset:

Charging the headset
Before you use the headset, it is important to bring the power up to full charge for maximum talk time. Be sure the room temperature is between 40°F (5°C) and 95°F (35°C) and the product is at room temperature.

Note: Do not attempt to pair or use the headset while it is charging.

Plug the small end of one USB cable into the headset. Match the arrows on the plug and headset to insert the plug correctly.
Plug the large end of this cable into either the power supply or a USB connector on your computer (if the USB connector is powered).

To use the power pack

Extend the power supply prongs.
If needed, attach the proper adapter for your region. It snaps into place when properly seated.
To remove an adapter as needed, press back on the release (a) and lift the adapter up and off (b).
Note: Bose recommends using a safety agency-approved surge protector on all electronic equipment. Voltage variations and spikes can damage electronic components in any system. A quality suppressor can eliminate the vast majority of failures attributed to surges and can be purchased at electronics stores.
Plug the power supply into an AC (mains) wall outlet. Or, if you are using a computer to charge the headset, you may need to turn on the computer.

Allow up to 3 hours for this first charge, although it may take less time. The battery indicator on the back of the headset blinks yellow while the headset charges, then turns solid green when charging is completed.

Note: Although the headset battery is partially charged by the manufacturer, charging before you use it lengthens your talk time.

Pairing your headset and mobile phone

The first time you turn on your Bose® Bluetooth® headset, it is discoverable and ready for pairing. Your Bluetooth mobile phone can pair and connect to discoverable devices like the headset. On the phone, there is a list of these devices under Tools, Bluetooth Devices, or a similar menu title. Refer to the instruction manual for your phone if you are unfamiliar with this feature or how to activate it.

To begin pairing:

Turn on the headset and the mobile phone. The Bluetooth indicator on the back of the headset blinks blue slowly to show that the headset is discoverable.
Locate the Bluetooth device list on your mobile phone.
Move down the list to the device named Bose BT1 and make this selection.
Note: If the Bose headset does not appear in the list, press and hold the Call button on the headset until the Bluetooth light blinks (in about 5 seconds). This makes the headset manually discoverable so it shows up in the list for selection.
If your mobile phone asks for a passkey, enter digits 0000 and press OK. Some phones ask you to accept connection, as well. As the two devices connect, the Bluetooth indicator on the headset flashes, then turns solid blue to indicate a successful connection. This light turns off in 30 seconds when paring is done for the first time.

To pair an additional phone (up to a total of 6):
With the mobile phone and your headset turned on, press and hold the headset call button to make the headset discoverable again.

Deleting a no-longer-used phone

To make sure the headset no longer connects to an old mobile phone, you can clear the headset memory and then re-pair it to the phones you want. To clear the headset pairing memory, simultaneously press the Call and Volume – buttons for 10 seconds. The headset reverts to discoverable mode, allowing you to re-pair the mobile phone you want connected.

Using the headset

When you wear the headset properly, it provides the comfort you expect from Bose.

Fitting the headset to your ear
The soft StayHear™ tip allows the headset to rest comfortably along the bowl of your ear. The wing part of the tip fits just under the ear ridge.

To determine if the tip is the right size:

Tilt the headset forward so the earpiece lines up with your ear canal.
Note: Which ear you use depends on whether you own a left or right headset.
Insert the tip into your ear canal just enough for the headset to rest in position.
Tilt the headset back (a) and press the tip wing (b) under the ear ridge until it is secure.

If it feels uncomfortable

Choose the smaller or larger earpiece tip (to replace the medium one you remove).
Gently peel the edges of the attached tip away from the earpiece, using care not to tear the tip. To prevent damage, do not pull on the tip wing.
Position the opening of the new tip over the nozzle and the small slot over the nozzle hook.
Ease the base of the tip down around the base of the earpiece until the tip feels secured.

Recognizing the lights and tones
When you first turn on the headset, both indicator lights glow.

The battery indicator glows to show there is power.
The Bluetooth® indicator glows blue to show the state of connection.
In addition to these indicators, the headset emits tones in response to actions.

Among these tones, you may notice

Four notes (low to high) sound when the headset turns on.
Four notes (high to low) sound when the headset turns off.
Three quick notes sound when the headset connects to your mobile phone.
Two notes (high to low) sound when you end a call.
Low beep (repeats in minutes) indicates when the battery is low.
One note per press (low to high) indicates volume increase.
One note per press (high to low) indicates volume decrease.

Using the headset for calls

You can respond to an incoming call or initiate a call with one press of the Call button. You may notice a brief tone when the headset reacts to each new action.

Basic call actions:
Answer an incoming call by pressing the Call button. Make a call by either:

Pressing the Call button and using voice commands to select and dial the mobile phone number (if your mobile phone responds to voice commands).
Or, using your phone directly to choose and dial the number you want.

Then you can complete the call without using your phone again.
End a call by pressing the Call button. Adjust the volume by pressing the Volume + or – button during a call. Or change the volume on your phone. Mute a call by pressing the Volume + and – buttons at the same time. Press the two buttons again to unmute the call.

Troubleshooting

Problem

What to do

The headset does not charge.

• Make sure both ends of the USB cable are firmly inserted.

• If you are using a power outlet:

– Be sure the power supply is securely plugged in and the outlet is working.

– Be sure to use the proper power supply adapter (if one is needed in your region).

• If you are using a surge suppressor, be sure the headset power supply is securely inserted and the suppressor is firmly plugged into a working outlet and turned on.

• If you are using your computer, be sure the com- puter is plugged in and the USB port is powered.

• Make sure the room temperature is between 41°F and 104°F ((5°C and 40°C) and the product is at room temperature before charging begins.

Note: The battery indicator light glows a steady red if the room or product is too warm or too cold.

The headset does not fit properly

or feels uncomfortable.

• Make sure the headset is in the correct ear and the wing on the StayHear™ tip is flush beneath the ear ridge.

• Make sure the tip is firmly attached to the headset.

• Try the larger or smaller tip.

The mobile phone and the headset do not pair.

• Make sure both the headset and mobile phone are turned on and the Bluetooth^® feature on your phone is activated. Refer to your phone instruc- tion manual for details.

• Turn the headset off, then on again.

• Press the Call button for at least 5 seconds to make the headset discoverable.

• Make sure the phone is within 33 feet (10 meters) of the headset.

The mobile phone and the headset do not connect.

• Make sure both are turned on.

• Turn the headset off, then on again. Make sure the mobile phone is within 33 feet (10 meters) of the headset.

• Check the Bluetooth^® device list on your phone to be sure Bose BT1 is selected.

– If it is selected, delete it from the list (refer to your phone instruction manual for details).

– If it is no longer listed, repeat “Pairing your headset and mobile phone” on page 7.

• Simultaneously hold the headset Call and Volume

– buttons down for 10 seconds to reset the memory.

What you hear on the headset is not clear.

• During a call, adjust the volume on your mobile phone or on the headset by pressing Volume + or – .

• Check your mobile phone signal strength.

• Make sure the mobile phone is within 33 feet (10 meters) of the headset.

• Reposition the headset. Refer to “Fitting the headset to your ear” on page 9.

What the other person hears is not clear.

• Move closer to your mobile phone.

• Make sure the phone is not near other wireless equipment.

• If your headset is in use where it is windy, move out of the direct wind path.

• Reposition the headset. Refer to “Fitting the headset to your ear” on page 9.

A call disconnects.

• Check the headset to make sure it is on and charged.

• Make sure the mobile phone is within 33 feet (10 meters) of the headset.

• Check the signal strength on your phone and make sure the battery is sufficiently charged.

The headset connects to a phone no longer used.

• Refer to “Deleting a no-longer-used phone” on page 8.

Customer service

For additional help in solving problems, contact your Bose dealer. Or for online support visit:

Bose.comin the U.S.
Bose.comoutside the U.S.

To contact Bose by phone, refer to the address list on the inside back cover of this guide.

Maintenance

You can clean your headset, the StayHear™ tip, and wire mesh under the tip.

To clean the headset:

Use a soft, dry cloth to wipe the surface carefully. Do not use liquids or sprays.

To clean the tip:

Gently peel the tip from the end of the earpiece. Wash the tip with mild soap and rinse it. Dry the tip using a soft dry cloth.

Be sure the tip is dry inside so water does not get into the headset.

To clean the wire mesh under the tip:

Gently peel the tip from the end of the earpiece. Lightly brush the mesh screen with a soft, dry cloth. Avoid pressing on the mesh, which could push debris through the mesh and into the headset.

Limited Warranty

Your Bose^® Bluetooth^® headset is covered by a limited warranty. Details of the limited warranty are provided on the product registration card that is included in the carton. Please refer to the card for instructions on how to register. Failure to register will not affect your limited warranty rights.

What you must do to obtain Limited Warranty service

Return the product, with proof of purchase from an authorized Bose dealer, using the following procedures:

Contact the Bose organization in your country/region (visit Bose.com for contact information in your country/ region) for specific return and shipping instructions.
Label and ship the product, freight prepaid, to the address provided by the Bose organization in your country.
Place any necessary Return Authorization Number prominently on the outside of the carton. Cartons not bearing a Return Authorization Number, where required, will be refused.

Technical information

Weight: 0.42 ounces (12 grams)

Power supply rating:

Input: 100 VAC to 240 VAC, 0.15A

Output: 5V, 1A

Temperature ranges:

Operate this product within the temperature range of -4°F to 140°F (-20°C to 60°C) only.

Store this product within the temperature range of -4 °F to 113°F (-40°C to 70°C) only.

Charge the battery where the temperature is between 41°F and 104°F (5°C and 40°C) only.

Battery:

Rechargeable, non-replaceable lithium-ion polymer Charging time 3 hours for full charge Use with a fully charged battery: up to 4.5 hours of talk time or 150 hours in standby.

Bluetooth® QD ID: B016580

Version 2.1 EDR (Enhance Data Rate) and Secure Simple Pairing (SSP)

Profiles include Headset (HSP 1.1) and Hands Free (HFP 1.5)

Accessories

To replace the supplied StayHear™ tips, power supply, power supply with adapters, or adapters only, visit Bose.com on line, or contact Bose Customer Service.
To purchase an optional headset charger for your vehicle, contact your Bose dealer or Bose Customer Service.

To contact Bose by phone, refer to the address list on the inside back cover of this guide